These Terms & Conditions ("Terms") govern your use of the website www.theuniquedressup.com operated by Unique Dressup ("we", "us", or "our").
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable local, national, or international law or regulation
- Transmit unsolicited or unauthorised advertising or promotional material
- Transmit any data containing viruses, malware, or other harmful code
- Attempt to gain unauthorised access to any part of our website or systems
- Interfere with the proper working of our website
We reserve the right to terminate or restrict your access to our website at our discretion, without notice, for conduct that violates these Terms.
2. Account Registration
To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorised use of your account.
You must be at least 18 years of age to create an account and make purchases on our website.
3. Products and Pricing
We make every effort to display product colours, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.
Minor variations in colour or texture are not grounds for return unless the product is materially different from the product described or shown on our website.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice. The price applicable at the time of order placement will apply to your purchase.
4. Orders and Payment
By placing an order, you make an offer to purchase the selected products. We reserve the right to accept or decline any order.
An order is confirmed only upon receipt of payment or, for Cash on Delivery orders, upon payment of the applicable delivery charge and issuance of an order confirmation.
Payments are processed through Cashfree Payments and Razorpay.
For Cash on Delivery orders, the delivery charge must be paid online, while the product amount is due upon delivery.
We are not responsible for payment failures caused by your bank, card issuer, payment provider, or other third-party financial institution.
In the event of a pricing error, we reserve the right to cancel the affected order and refund any amount already paid.
5. Shipping and Delivery
We ship across India. Estimated delivery timelines are provided at checkout and are indicative only.
We are not liable for delays caused by logistics partners, natural disasters, strikes, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete information regarding shipping methods, charges, processing times, and delivery timelines.
6. Returns and Exchanges
Return or complaint requests must be raised within 36 hours of delivery and are accepted only where a wrong or damaged product has been received.
A complete and uninterrupted unboxing video is mandatory for every such claim.
Eligible returns are settled through store credit. We do not issue direct bank refunds.
Size exchanges are available subject to the applicable courier handling charge and exchange conditions.
Please refer to our Return & Exchange Policy for complete details regarding eligibility, charges, and the exchange process.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, product photographs, and software, is the property of Unique Dressup or its content suppliers and is protected by applicable Indian and international intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Unique Dressup shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount paid by you for the relevant order.
9. Governing Law
These Terms are governed by the laws of India.
Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts in India.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting the updated Terms on our website.
Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
11. Contact Us
For questions or concerns regarding these Terms, please contact us:
Unique Dressup
Email: support@theuniquedressup.com
Website: www.theuniquedressup.com