We ship to all pin codes across India. Our goal is to deliver your order safely and on time. Please read this Shipping Policy to understand our delivery options, timelines, and charges.
1. Shipping Methods & Charges
We offer three shipping options. The applicable shipping charge will be displayed at checkout.
Individual products may have custom shipping rates set by our team. If applicable, the product-specific rate will override the global shipping rate.
- Standard Delivery – ₹79: 5–7 business days. Best for non-urgent orders.
- Cash on Delivery – ₹149: 5–7 business days. The delivery charge is paid online when placing the order, while the product amount is paid to the courier upon delivery.
- Express Delivery – ₹249: 1–2 business days. Available for select pin codes.
For orders containing multiple products, the highest applicable shipping charge among all items will apply.
2. Order Processing Time
Orders are processed on business days, Monday to Saturday, excluding public holidays. Orders placed before 2:00 PM IST are typically processed on the same business day. Orders placed after 2:00 PM IST, on weekends, or on public holidays will be processed on the next business day.
Processing time: 1–2 business days before dispatch.
3. Estimated Delivery Timeline
Delivery timelines are estimated from the date your order is dispatched:
-
Metro Cities: 3–5 business days
Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata - Tier 2 & Tier 3 Cities: 5–7 business days
- Remote & Rural Areas: 7–10 business days
- Express Delivery: 1–2 business days on select serviceable pin codes
4. Order Tracking
Once your order has been dispatched, you will receive an email or SMS containing your tracking number and a link to track your shipment.
You can also track your order by logging into your account and visiting My Orders.
5. Shipping Partners
We ship through trusted logistics partners, including Shiprocket, Delhivery, BlueDart, and other regional carriers.
The shipping carrier assigned to your order depends on your delivery location and the shipping method selected.
6. Delivery Attempts
Our logistics partners will attempt delivery up to 3 times. If delivery is unsuccessful after 3 attempts, the package may be returned to our warehouse.
In such cases, re-delivery charges may apply. Please ensure that someone is available at the delivery address during business hours.
7. Incorrect or Incomplete Address
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.
Please double-check your shipping address and contact details before placing your order.
If you need to update your address after placing an order, please contact us immediately at support@theuniquedressup.com, provided the order has not yet been dispatched.
8. Delivery Delays
While we make every effort to deliver your order within the estimated timeline, delivery dates are estimates and may be affected by circumstances beyond our control, including:
- High-volume periods, sales, and festivals
- Natural disasters, strikes, or other force majeure events
- Logistics partner operational issues
- Incorrect or incomplete addresses
- Failed delivery attempts
9. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.
Unique Dressup — Customer Support
Email: support@theuniquedressup.com
Support Hours: Monday–Saturday, 10 AM–6 PM IST
