1. Shipping Methods & Charges

We offer three shipping options. The charge displayed at checkout applies to your order. Individual products may have custom shipping rates set by our team — if so, the product rate overrides the global rate.

• Standard Delivery (₹79): 5–7 business days. Best for non-urgent orders.
• Cash on Delivery (₹149): 5–7 business days. Delivery charge paid online; product amount paid on delivery.
• Express Delivery (₹249): 1–2 business days. Available for select pin codes.

For orders with multiple products, the highest applicable shipping charge among all items applies.

2. Order Processing Time

Orders are processed on business days (Monday–Saturday, excluding public holidays). Orders placed before 2:00 PM IST are typically processed the same day. Orders placed after 2:00 PM IST or on weekends/holidays are processed on the next business day.

Processing time: 1–2 business days before dispatch.

3. Estimated Delivery Timeline

Estimated delivery timelines from the date of dispatch:

• Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata): 3–5 business days
• Tier 2 & 3 cities: 5–7 business days
• Remote/rural areas: 7–10 business days
• Express Delivery: 1–2 business days (select pin codes)

4. Order Tracking

Once your order is dispatched, you will receive an email/SMS with a tracking number and a link to track your shipment. You can also track your order anytime by logging into your account and visiting My Orders.

5. Shipping Partners

We ship with trusted logistics partners including Shiprocket, Delhivery, BlueDart, and other regional carriers. The carrier assigned depends on your delivery location and the shipping method selected.

6. Delivery Attempts

Our logistics partners will attempt delivery up to 3 times. If delivery is unsuccessful after 3 attempts, the package may be returned to our warehouse. In such cases, re-delivery charges may apply. Please ensure someone is available at the delivery address during business hours.

7. Incorrect or Incomplete Address

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout. Please double-check your shipping address before placing an order. Contact us immediately at support@theuniquedressup.com if you need to update your address after placing an order (before dispatch).

8. Delays

While we make every effort to deliver on time, delivery timelines are estimates and may be affected by factors beyond our control including:

• High volume periods (sale events, festivals)
• Natural disasters, strikes, or other force majeure events
• Logistics partner operational issues
• Incorrect address or failed delivery attempts

9. Contact Us

For shipping-related queries, please contact us: